Product Retirement and Customer Migration System

Outcome: Product retirement protects customers and the company through explicit decisions, migration paths, communications, obligations and completion evidence.

Who this is for: Product, customer or operations leader retiring an offer, version or service where customer obligations, data, knowledge and migration risks are dispersed.

Product and service portfolio management

Buy as much help as the problem deserves.

Each depth is complete in itself: you can stop after any of them and still have your money's worth.

Depth 1

The answer

OctaFlow maps affected customers, use, commitments, alternatives, technical and service dependencies, data, knowledge and decision authorities. The customer receives a retirement diagnosis, segmentation, migration routes, risk plan, communication sequence, ownership and completion criteria.

Finished when your team can carry out the plan without us.

$3,000
Depth 2

The working method

OctaFlow installs a retirement product with decision record, customer and dependency register, migration playbooks, communication templates, exception and escalation rules, data and knowledge disposition, acceptance evidence, progress controls and closure review.

Finished when your team runs it on real cases and it holds.

$10,000
Depth 3

The full system

OctaFlow builds a connected migration command system across approved product, CRM, support, billing, delivery and communication sources. It tracks customer state, dependencies, exceptions, commitments and acceptance through controlled closure.

Finished when it works under real conditions we agreed in advance.

$45,000A 25% deposit commences the work. The remaining 75% is payable on completion.

A person reads every order before work starts. If it is the wrong fit, we say so and refund it. Prices are in USD and Octaflow adds no VAT or sales tax.

Proof and ownership

The answer passes when leadership approves the retirement case, segments and migration routes. The working method passes when representative customers and exceptions can complete the installed process. The full system passes when connected customer states and obligations reach evidenced closure without unowned cases.

Commercial terms: Prices are in USD. OctaFlow adds no VAT, sales tax or other transaction tax. For any selected depth priced above $10,000, a 25% deposit is payable to commence and the remaining 75% is payable when the work is completed.

Standard exclusions: Travel, software licences, hosting, third-party data, external regulated opinions, major migration, custom applications and 24/7 support unless separately agreed.

Your business should get smarter every time it solves a problem. Even when we helped.

Five terms sit in every engagement, agreed before work starts. None of them can be traded out, at any depth, at any price.

training on your data never

Nothing you share with us teaches anyone else's system.

what we build for you yours

Files, rules, test cases and the record of what changed, in formats you can read.

model and provider swappable

Switch models, switch suppliers or step away from AI altogether. What we built still works.

decisions that matter your people

Automation does the carrying, never the choosing.

exit and handover day one

Handover, documentation and deletion of our access are agreed before we start.

For larger organisations
Work inside your perimeter or your cloud GDPR-aligned handling, agreed in writing Evidence an auditor can open Procurement-ready documentation Reference conversations on request

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