Post-Acquisition Customer Continuity System

Outcome: Customer commitments, relationships, service risks and communications are controlled through the transition, with early warnings and interventions owned.

Who this is for: CEO, commercial leader, customer-success leader or integration executive concerned that ownership, service, product or relationship changes may cause customer loss.

Corporate development and M&A integration

Buy as much help as the problem deserves.

Each depth is complete in itself: you can stop after any of them and still have your money's worth.

Depth 1

The answer

OctaFlow segments customers by value, dependency and transition risk; maps commitments, relationship ownership, service changes and communication needs; and identifies priority interventions. The customer receives a continuity thesis, risk tiers, owner map, contact sequence, promise controls, escalation conditions and ninety-day plan.

Finished when your team can carry out the plan without us.

$3,000
Depth 2

The working method

OctaFlow installs a customer-continuity product containing the account risk register, commitment ledger, relationship map, approved message set, contact cadence, exception workflow, retention evidence and executive review pack. Teams rehearse a high-risk account case.

Finished when your team runs it on real cases and it holds.

$10,000
Depth 3

The full system

OctaFlow connects authorised CRM, service, support and integration evidence into a permissioned continuity system. It detects risk signals, routes account interventions, preserves decisions and measures whether continuity actions protect relationships and revenue.

Finished when it works under real conditions we agreed in advance.

$45,000A 25% deposit commences the work. The remaining 75% is payable on completion.

A person reads every order before work starts. If it is the wrong fit, we say so and refund it. Prices are in USD and Octaflow adds no VAT or sales tax.

Proof and ownership

The answer passes when priority accounts have risks, owners and intervention routes. The working method passes when a live account moves through the installed process with evidence. The full system passes when a signal creates timely action and the customer outcome is recorded.

Commercial terms: Prices are in USD. OctaFlow adds no VAT, sales tax or other transaction tax. For any selected depth priced above $10,000, a 25% deposit is payable to commence and the remaining 75% is payable when the work is completed.

Standard exclusions: Travel, software licences, hosting, third-party data, external regulated opinions, major migration, custom applications and 24/7 support unless separately agreed.

Your business should get smarter every time it solves a problem. Even when we helped.

Five terms sit in every engagement, agreed before work starts. None of them can be traded out, at any depth, at any price.

training on your data never

Nothing you share with us teaches anyone else's system.

what we build for you yours

Files, rules, test cases and the record of what changed, in formats you can read.

model and provider swappable

Switch models, switch suppliers or step away from AI altogether. What we built still works.

decisions that matter your people

Automation does the carrying, never the choosing.

exit and handover day one

Handover, documentation and deletion of our access are agreed before we start.

For larger organisations
Work inside your perimeter or your cloud GDPR-aligned handling, agreed in writing Evidence an auditor can open Procurement-ready documentation Reference conversations on request

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