Customer Requirement Mandate System

Outcome: The company converts a customer's stated and implied requirements into one controlled mandate with evidence, assumptions, ownership and decision boundaries.

Who this is for: Sales, product, partnerships or delivery leader receiving complex customer requirements that are interpreted differently across the company.

Revenue, sales and bid operations

Buy as much help as the problem deserves.

Each depth is complete in itself: you can stop after any of them and still have your money's worth.

Depth 1

The answer

OctaFlow reviews the customer's request, communications, context, desired outcomes, constraints, evaluation criteria and unresolved ambiguity. The customer receives a mandate brief, requirement hierarchy, assumptions, questions, non-negotiables, decision owners and response route.

Finished when your team can carry out the plan without us.

$2,500
Depth 2

The working method

OctaFlow installs a mandate product with requirement taxonomy, source links, ambiguity log, assumption and clarification records, acceptance criteria, responsibility map, change control and handover templates.

Finished when your team runs it on real cases and it holds.

$7,500
Depth 3

The full system

OctaFlow builds a customer-mandate system across CRM, communications, proposals, projects and delivery evidence. It captures changes, controls interpretations, routes clarification and keeps commitments aligned from sale through delivery.

Finished when it works under real conditions we agreed in advance.

$35,000A 25% deposit commences the work. The remaining 75% is payable on completion.

A person reads every order before work starts. If it is the wrong fit, we say so and refund it. Prices are in USD and Octaflow adds no VAT or sales tax.

Proof and ownership

The answer passes when internal teams share one interpretation and know what remains unresolved. The working method passes when a requirement change is processed without losing source or ownership. The full system passes when live customer changes propagate through approved commercial and delivery records.

Commercial terms: Prices are in USD. OctaFlow adds no VAT, sales tax or other transaction tax. For any selected depth priced above $10,000, a 25% deposit is payable to commence and the remaining 75% is payable when the work is completed.

Standard exclusions: Travel, software licences, hosting, third-party data, external regulated opinions, major migration, custom applications and 24/7 support unless separately agreed.

Your business should get smarter every time it solves a problem. Even when we helped.

Five terms sit in every engagement, agreed before work starts. None of them can be traded out, at any depth, at any price.

training on your data never

Nothing you share with us teaches anyone else's system.

what we build for you yours

Files, rules, test cases and the record of what changed, in formats you can read.

model and provider swappable

Switch models, switch suppliers or step away from AI altogether. What we built still works.

decisions that matter your people

Automation does the carrying, never the choosing.

exit and handover day one

Handover, documentation and deletion of our access are agreed before we start.

For larger organisations
Work inside your perimeter or your cloud GDPR-aligned handling, agreed in writing Evidence an auditor can open Procurement-ready documentation Reference conversations on request

In the same part of the business.

Sales playbook design The sales team executes a shared, customer-specific method from target account through close, with judgement standards visible ... from $2,000 Sales messaging and voice alignment Sales communication sounds recognisably like the company and remains accurate, persuasive and adaptable across channels and buy... from $2,000 Sales-to-delivery handover documentation Every won engagement reaches delivery with a complete, accepted and traceable transfer of customer need, promise, scope, risk a... from $2,000