Retention and Expansion Economics System

Outcome: The company can explain retention and expansion by cohort, customer, offer and intervention, then direct effort towards actions with credible economic value.

Who this is for: Chief revenue officer, CFO, customer-success leader or founder seeing churn, contraction or weak expansion without a trusted view of the causes, costs and intervention value.

ARR, MRR and recurring-revenue quality

Buy as much help as the problem deserves.

Each depth is complete in itself: you can stop after any of them and still have your money's worth.

Depth 1

The answer

OctaFlow analyses renewal, churn, contraction, expansion, service effort, discount and customer-health evidence. The customer receives a movement diagnosis, cohort economics, cause hypotheses, evidence gaps, intervention priorities and decision thresholds for the next cycle.

Finished when your team can carry out the plan without us.

$3,000
Depth 2

The working method

OctaFlow installs a customer-owned retention economics model, cohort definitions, movement taxonomy, intervention register, cost and benefit rules, experiment cards, ownership map and monthly review pack.

Finished when your team runs it on real cases and it holds.

$9,000
Depth 3

The full system

OctaFlow connects CRM, customer-success, billing, usage or delivery and finance evidence. The system detects movements, assigns likely drivers for human review, routes interventions and records their realised economic effect.

Finished when it works under real conditions we agreed in advance.

$40,000A 25% deposit commences the work. The remaining 75% is payable on completion.

A person reads every order before work starts. If it is the wrong fit, we say so and refund it. Prices are in USD and Octaflow adds no VAT or sales tax.

Proof and ownership

The answer passes when leaders agree the material movement patterns and next actions. The working method passes when one cohort review produces an owned intervention and measured result. The full system passes when a live movement triggers the correct workflow and its outcome updates the economics record.

Commercial terms: Prices are in USD. OctaFlow adds no VAT, sales tax or other transaction tax. For any selected depth priced above $10,000, a 25% deposit is payable to commence and the remaining 75% is payable when the work is completed.

Standard exclusions: Travel, software licences, hosting, third-party data, external regulated opinions, major migration, custom applications and 24/7 support unless separately agreed.

Your business should get smarter every time it solves a problem. Even when we helped.

Five terms sit in every engagement, agreed before work starts. None of them can be traded out, at any depth, at any price.

training on your data never

Nothing you share with us teaches anyone else's system.

what we build for you yours

Files, rules, test cases and the record of what changed, in formats you can read.

model and provider swappable

Switch models, switch suppliers or step away from AI altogether. What we built still works.

decisions that matter your people

Automation does the carrying, never the choosing.

exit and handover day one

Handover, documentation and deletion of our access are agreed before we start.

For larger organisations
Work inside your perimeter or your cloud GDPR-aligned handling, agreed in writing Evidence an auditor can open Procurement-ready documentation Reference conversations on request

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