Support

The programme outlives the project, and the Support stage decides whose hands it lives in. For most clients the honest answer is both. FlowLearn trains your engineers, operators, product and governance staff to run, evaluate and improve the agents themselves, exercised against your own deployed systems rather than slideware. FlowCare is the managed layer behind them: production monitoring, incident response against agreed response times, model migrations as new releases ship, and a quarterly architecture review in writing.

The two compose deliberately. Teams trained by FlowLearn escalate less, so FlowCare scoped after FlowLearn is priced lighter. Dependence without capability transfer is a vendor's business model; it is one of the things this stage exists to prevent.